Identify the unit
Start from the sensor in front of you, confirm the APS400, and keep the right device context in hand.
Particle Sense
Field work for APS400 teams, without the guesswork.
Particle Sense is the companion app for people deploying, checking, and supporting Pollen Sense sensors. It keeps setup details, device context, support paths, and portal handoffs close to the hardware.
APS400 status
North Canyon Site
Online - last check 12 min ago
Ready sampling state
Good connection
Next action
Confirm site notes before handoffField Workflow
The app layer for the moments beside the sensor.
The portal remains the broader workspace for accounts, devices, and data. Particle Sense focuses on the operational moments that happen in the field.
Check readiness
Review setup status, field notes, and next actions before a deployment or routine health check.
Hand off cleanly
Move from the app to documentation, support, or the portal without losing the thread.
Operational Highlights
Built for installers, operators, and support teams.
Particle Sense is not another public data product. It is the practical layer for the people responsible for getting sensors online and keeping them trusted.
Setup
Commission with less back-and-forth
Give installers and operators a focused place to confirm a sensor is ready for the site it belongs to.Status
Check the sensor in context
Keep routine checks close to the hardware instead of forcing field teams to interpret device state from memory.Support
Escalate with the right details
Help support teams understand which sensor, site, and task are involved before troubleshooting begins.Handoff
Connect field work to the portal
Particle Sense complements the portal by covering the moments that happen beside the physical APS400.Support Loop
Keep every next step obvious.
When someone is standing next to a sensor, the right action should be easy to find. Particle Sense gives field teams a direct path to app workflows, customer docs, and the portal without turning a quick check into a scavenger hunt.
Frequently Asked Questions
A quick orientation for sensor customers.
Particle Sense is intentionally focused: it supports field workflows for deployed Pollen Sense hardware and links out when a broader workspace is the better tool.
What is Particle Sense?
Particle Sense is the companion app for Pollen Sense sensor customers. It supports setup, field use, and day-to-day interaction with deployed sensing hardware.
Who is Particle Sense for?
Particle Sense is intended for teams managing APS400 sensors, including operators, installers, support staff, and deployment partners.
Does Particle Sense replace the portal?
No. The portal remains the main web workspace, while Particle Sense is built as the app companion for sensor-centric tasks and field workflows.
Where can I find sensor help documentation?
Sensor documentation and support material are available through the Pollen Sense support site, which is linked from this page and the Resources menu.